Privacy Policy

At harquimalixo, we collect information to provide you with the best possible experience on our financial valuation platform. We're transparent about what we collect and why we need it.

We collect this information when you register for our courses, interact with our platform, or communicate with our support team. Everything we collect serves a specific purpose in improving your learning experience.

Your data helps us deliver personalized financial education and maintain our platform effectively. Here's exactly how we use the information we collect:

Educational Services: We use your information to provide access to our valuation courses, track your progress, and recommend relevant content based on your learning path.

Communication: We'll send you course updates, important announcements, and educational newsletters. You can opt out of marketing communications at any time.

Platform Improvement: We analyze usage patterns to improve our courses and platform functionality. This helps us identify which topics need more coverage and which teaching methods work best.

We limit data sharing to essential service providers and legal requirements. Your trust is paramount, so we're careful about who we work with.

Service Providers: We work with trusted third parties for payment processing, email delivery, and platform hosting. These providers are contractually bound to protect your data and use it only for specified purposes.

Legal Requirements: We may disclose information if required by law, court order, or government request. We'll notify you when legally permitted to do so.

Business Transfers: If harquimalixo undergoes a merger or acquisition, your information may be transferred to the new entity. We'll notify you at least 30 days before any such transfer.

We don't share your information with advertisers or marketing companies. Your learning data and progress remain confidential to our educational platform.

You have significant control over your personal information. We've made it easy to exercise these rights through your account settings or by contacting us directly.

To exercise any of these rights, simply contact us at info@harquimalixo.sbs or use the privacy settings in your account dashboard. We'll respond within 30 days and may ask for identity verification to protect your information.

We take data security seriously and implement multiple layers of protection for your information. Our security measures include both technical and administrative safeguards.

Technical Safeguards: We use SSL encryption for all data transmission, secure database storage with regular backups, and multi-factor authentication for administrative access.

Administrative Safeguards: Our team receives regular security training, and we limit access to personal information on a need-to-know basis. All employees sign confidentiality agreements.

Regular Audits: We conduct quarterly security assessments and work with third-party security experts to identify and address potential vulnerabilities.

We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods.

Account Information: We retain your account information for as long as your account is active. After account deletion, we may retain some information for up to 7 years for legal compliance purposes.

Course Data: Your course progress and completion records are retained for 10 years to support certification verification and transcript requests.

Communication Records: Support tickets and communication logs are retained for 3 years to improve our service quality.

When data reaches its retention limit, we securely delete it from our systems. You can request early deletion of your data by contacting us, though some information may need to be retained for legal reasons.

harquimalixo operates from Malaysia, but we may transfer your data to other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers.

Adequacy Decisions: We primarily transfer data to countries with adequate data protection laws as recognized by Malaysian authorities.

Contractual Safeguards: When transferring data to countries without adequacy decisions, we use standard contractual clauses to ensure your data receives appropriate protection.

Your Rights: You have the right to obtain information about data transfers and request copies of the safeguards we use to protect your data during international transfers.

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your preferences and provide personalized content.

Essential Cookies: These cookies are necessary for the platform to function properly. They enable basic features like page navigation and access to secure areas.

Performance Cookies: These cookies help us understand how visitors interact with our platform by collecting anonymous information about page views and user behavior.

Preference Cookies: These cookies remember your settings and preferences to provide a more personalized experience.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality. We respect your browser's "Do Not Track" signals where technically feasible.

If you have questions about this privacy policy or want to exercise your data rights, we're here to help. Our privacy team is committed to addressing your concerns promptly.

We typically respond to privacy inquiries within 48 hours during business days. For urgent matters, please call our support line during Malaysian business hours (9 AM - 6 PM, Monday through Friday).